Last Updated: August 2021

This Privacy Policy describes how information is collected, used and disclosed by Generis Collective (“Generis”) when you use or access our online websites or services (collectively, the “Services”).



We collect and use the following information to provide, improve and protect the Services:

1.1 Your Account / Services.

We collect information when you voluntarily submit information to Generis in connection with an inquiry, including your name, physical address, e-mail address and phone number. When you access and use the Services, we store, process and transmit information related to the Services in order to provide you with the features and functionality of the Services.

1.2 Usage.

We collect information from and about the devices you use to access the Services. This includes things like IP addresses, access times, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services. We also monitor user activity of the Services and may collect information about the Services and features you use.

1.3 Cookies and Other Technologies.

We use Google Analytics and technologies like cookies and pixel tags to provide, improve, protect and promote the Services. Cookies are small data files stored on your hard drive or device memory that help customize your experience and preferences, allow you to access the Services without re-entering your e-mail and/or password, and help us understand which areas and features of the Services are the most popular. You can set your browser to not accept cookies, but this may limit the functionality of the Services. Pixel tags are electronic images that may be used in the Services or in e-mails that help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an e-mail has been opened and acted upon. To learn more about the use of cookies by Google Analytics and to exercise choice regarding cookies provided by Google generally, please visit the Google Analytics Opt-out Browser Add-on.


We use the information we collect from you to provide, improve, maintain, protect and promote the Services, including to:

  • Provide and deliver the Services and features you request, process and complete transactions;
  • Personalize and improve the Services;
  • Send you notices, including updates and news about new Generis services;
  • Provide you news about Generis’ business;
  • Monitor and analyze usage, trends and activities in connection with the Services;
  • Monitor, investigate and prevent fraudulent use of the Services, unauthorized access to the Services and any other illegal activities; and
  • Respond to your questions, comments, suggestions and requests and other customer service and support.



We may share information as discussed below, but we won’t sell it or give it away to advertisers or other third parties.

3.1 Vendors, Consultants and other Service Providers Working with Generis.

We use certain trusted third parties to help us provide, improve, protect, and promote the Services. These third parties will access your information only to perform tasks on our behalf and in compliance with this Privacy Policy.

3.2 Legal Compliance.

We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request; (b) enforce our agreements, policies and contracts, (c) protect any person from death or serious bodily injury; (d) prevent harm, fraud or abuse of Generis, our users or the public or to protect the same from any other illegal activity; or (e) protect Generis’ property rights.

3.3 Business Transactions.

We may share or transfer your information in connection with, and during negotiations of, a sale of any or all of Generis’s assets or ownership interests, a merger, financing or other business combinations or reorganizations.

3.4 Aggregate Data.

We may share aggregated or anonymized information with third parties that does not directly identify you.


To provide you with the Services, we may store, process and transmit information in locations around the world, including those outside of the United States. Information may also be stored locally on the devices you use to access the Services. By accessing or using the Services, you consent to the processing and transfer of information into and out of the United States and other countries and territories that may have different privacy laws from your country of residence.


While no service can be completely secure, we have implemented reasonable safeguards to keep your information secure and test for vulnerabilities and we continually work on features to keep your information safe. Generis takes reasonable measures to help protect your information from loss, theft, misuse and unauthorized access. We cannot guarantee that any personal, sensitive or confidential information stored on our systems will be maintained at levels of protection to meet your specific needs or obligations to a third party regarding such information.

Our Website uses Secure Sockets Layering (SSL) to encrypt your personal information, before it travels over the internet. SSL technology is the industry standard for secure online transactions. In order for SSL security to work, you must use a SSL enabled browser. Most browsers, such as Internet Explorer, Safari and Chrome, support SSL.


Generis retains the information you store on the Services for as long as we need it to provide you the Services. We may retain certain information if we believe it is necessary to comply with our legal obligations, resolve disputes, enforce our agreements and other legitimate business purposes. In addition, there may be some time lag in deleting this information from our servers and back-up storage.


Pursuant to California law, California residents who have an established business relationship with Generis may choose to opt out of Generis’s disclosure of personal information about them to third parties for direct marketing purposes. If you choose to opt out at any time, please e-mail


We may revise this Privacy Policy from time to time. We will date and post the most current version of this Privacy Policy on the Generis website. Any changes will be effective upon posting, so we suggest that you check the website regularly to see if any updates have been posted. If in our sole discretion we deem a revision to this Privacy Policy to be material, we will notify you by sending a message to the e-mail address associated with your account. By continuing to use or access the Services after the revisions come into effect, you consent to such revisions.


If you have any questions or concerns about Generis, the Services or this Privacy Policy, please contact us at